These Terms of Service ("Terms") govern your use of the GleamStorm Education website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. Please read them carefully.
1. Company Information
GleamStorm Education is a professional green technology solutions provider operating in Canada. Our registered business address is:
GleamStorm Education
490 Mosciski Motorway
Lake Aricbury, NS H8C-8L1
Canada
Phone: 1-166-308-2747
Email: [email protected]
2. Acceptance of Terms
By accessing or using our website, services, or entering into an agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.
3. Services Description
GleamStorm Education provides the following services:
- Solar energy system design, installation, and maintenance
- Wind power solutions and consulting
- Water conservation system implementation
- Energy consulting and efficiency audits
- Sustainability planning and environmental consulting
- Project management for green technology implementations
Specific service details, pricing, and deliverables will be outlined in individual service agreements.
4. Website Use
4.1 Permitted Use
You may use our website for legitimate business purposes related to our services. You agree to:
- Provide accurate and complete information when requesting services
- Use the website in compliance with applicable laws
- Respect intellectual property rights
- Not interfere with website security or functionality
4.2 Prohibited Use
You may not:
- Use automated systems to access or scrape website content
- Attempt to gain unauthorized access to our systems
- Upload malicious code or viruses
- Use the website for illegal or fraudulent purposes
- Impersonate our company or employees
5. Service Agreements
5.1 Consultation and Quotes
Initial consultations and project quotes are provided free of charge. Quotes are valid for 30 days unless otherwise specified and are subject to site conditions and permit requirements.
5.2 Contract Formation
Service contracts are formed when:
- You accept our written proposal
- Required deposits are paid
- All necessary permits and approvals are obtained
5.3 Project Timeline
Project timelines are estimates based on normal conditions. Delays may occur due to weather, permit processing, equipment availability, or unforeseen site conditions.
6. Payment Terms
6.1 Pricing
All prices are quoted in Canadian dollars (CAD) and include applicable taxes unless otherwise specified. Prices may be subject to change based on equipment costs and project modifications.
6.2 Payment Schedule
Typical payment schedule:
- 25% deposit upon contract signing
- 50% upon equipment delivery
- 25% upon project completion and commissioning
6.3 Late Payments
Late payments may incur interest charges of 1.5% per month (18% annually) on overdue amounts.
7. Warranties and Guarantees
7.1 Workmanship Warranty
We provide a 5-year warranty on installation workmanship, covering defects in our installation services under normal operating conditions.
7.2 Equipment Warranties
Equipment warranties are provided by manufacturers and typically range from 10-25 years for solar panels and 5-15 years for other components.
7.3 Performance Guarantees
Where applicable, we provide performance guarantees based on industry-standard calculations and local weather data.
8. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the contract value of services provided
- We are not liable for indirect, consequential, or punitive damages
- We are not responsible for delays due to circumstances beyond our control
- Force majeure events (natural disasters, government actions, etc.) may excuse performance delays
9. Customer Responsibilities
Customers are responsible for:
- Providing accurate property and electrical system information
- Obtaining necessary homeowner association or landlord approvals
- Ensuring safe access to installation areas
- Maintaining systems according to our recommendations
- Promptly reporting any system issues or concerns
10. Intellectual Property
10.1 Our Content
All website content, including text, images, logos, and designs, is owned by GleamStorm Education and protected by copyright and trademark laws.
10.2 System Designs
Custom system designs remain our intellectual property but grant you a license to use them for the specific installation project.
11. Privacy and Data Protection
We collect and use personal information in accordance with our Privacy Policy. By using our services, you consent to our data collection and use practices as described in our Privacy Policy.
12. Termination
12.1 Contract Termination
Service contracts may be terminated:
- By mutual agreement
- For material breach after 30 days written notice
- If permits cannot be obtained
- For non-payment after notice period
12.2 Website Access
We reserve the right to suspend or terminate website access for violations of these Terms.
13. Dispute Resolution
13.1 Negotiation
We encourage direct communication to resolve any disputes. Contact us at [email protected] or 1-166-308-2747.
13.2 Mediation
If direct negotiation fails, disputes may be resolved through mediation with a qualified mediator in Nova Scotia.
13.3 Legal Action
Any legal proceedings must be commenced within two years of the issue arising and will be governed by Nova Scotia law.
14. Governing Law
These Terms are governed by the laws of Nova Scotia, Canada, and applicable federal Canadian laws. Any disputes will be resolved in the courts of Nova Scotia.
15. Changes to Terms
We may update these Terms from time to time. Changes will be posted on our website and take effect immediately unless otherwise specified. Continued use of our services constitutes acceptance of updated Terms.
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and GleamStorm Education.
18. Contact Information
For questions about these Terms or our services, please contact us:
GleamStorm Education
Legal Department
490 Mosciski Motorway
Lake Aricbury, NS H8C-8L1
Canada
Email: [email protected]
Phone: 1-166-308-2747
Website: gleamstorm-education.com