Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company or organization details
• Project requirements and preferences
• Communication preferences
• Payment and billing information

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Location data (with your consent)

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our green technology services
• Communication: To respond to your inquiries and provide customer support
• Project Management: To assess your property and develop customized solutions
• Marketing: To send newsletters and promotional materials (with your consent)
• Legal Compliance: To comply with applicable laws and regulations
• Business Operations: To analyze website usage and improve our services

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Payment processing
• Email marketing services
• Analytics and performance monitoring

3.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

3.3 Legal Requirements

We may disclose your information if required by law or to protect our rights, safety, or the rights and safety of others.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security assessments
• Employee training on data protection
• Access controls and authentication

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:

5.1 Essential Cookies

Necessary for basic website functionality and cannot be disabled.

5.2 Analytics Cookies

Help us understand how visitors interact with our website to improve user experience.

5.3 Marketing Cookies

Used to deliver personalized advertisements and track campaign effectiveness.

You can manage your cookie preferences through our cookie consent banner or your browser settings. For more information, see our Cookie Policy.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Objection: Object to processing of your information for marketing purposes
• Restriction: Request restriction of processing under certain circumstances

To exercise these rights, please contact us at [email protected] or call 1-166-308-2747.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

• Customer Data: 7 years after service completion for warranty and legal purposes
• Marketing Data: Until you unsubscribe or request deletion
• Website Analytics: 2 years for performance analysis
• Support Communications: 3 years for service quality purposes

8. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information during such transfers, including:

• Adequate data protection laws in the destination country
• Standard contractual clauses approved by regulatory authorities
• Certification schemes ensuring data protection compliance

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

Your continued use of our services after changes take effect constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Governing Law

This Privacy Policy is governed by the laws of Nova Scotia, Canada, and applicable federal Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).